Customer service has always been a value in which Safta totally believes.
We are part of our customers’ business and take pride in bringing them value-added solutions and applications whether they are engaged in food or non-food markets.
In every area of the company, the focus is to provide care and service to customers, always: from the moment that initial contact is made to establish the type of service required to drawing up technical specifications, from the engineering of the production processes to production programming and from logistics to post-sales servicing. Our customers can count on the highest level of technological expertise and professional skill and courtesy.
Specifically, our Expert Commercial Customer Account Handlers are familiar with customer industry’s issues and are focused on specific, market, product packaging requirements, interfacing skilfully with customers and all departments involved in the production process.